Customer Technical Assistance

  • All Thermomatic authorized service centers undergo a rigorous accreditation process and agree to adhere to a policy that prioritizes excellence and quality for all our customers.

  • We strongly advise against taking your product to a service center that is not accredited by Thermomatic, as doing so may result in the loss of your current warranty and potential risks of incorrect procedures, leading to future damages. Therefore, always refer to the list below for guidance.

  • Product warranty does not cover misuse or incorrect voltage connections.

  • Thermomatic provides a price list for parts, repairs, and shipping, with a maximum allowable variation of 10%.

If you have any inquiries regarding your recent product purchase, need assistance with obtaining a replacement part, have questions about product installation?
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